Building blocks include Big Data Test Infrastructure, Context Broker, eArchiving, eDelivery, eID, eInvoicing, eSignature and eTranslation

Asset Description Metadata Schema (ADMS) is a specification used to describe interoperability solutions helping everyone to search and discover them.

Artificial Intelligence

Application Programming Interface is a connection between computers or between computer programs. It is a type of software interface, offering a service to other pieces of software.

Since 2010, Portugal created an “Energy Social Fare” to lighten the burden for low income families in relation to energy. To extend the service to a larger number of potential beneficiaries, in 2016 the Directorate-General for Energy and Geology (DGEG) took the lead in establishing an Automated Social Energy Tariff (ASET). ASET was set up on the Portuguese interoperability platform (iAP) that favours cross-sectoral collaboration by granting exchange of data among public entities. DGEG developed an information system to process the records from private service suppliers and drew on iAP in assessing eligibility of citizens to reduced tariffs.

Application Service Provider (ASP) is a new cloud developed to employ as the back-office IT system. Using a common platform, also available for beneficiaries through a front-end portal, the ASP is employed in the delivery of online public services that are efficient for local authorities and ensures a seamless experience to users.

Grad Bjelovar

Business Process Model and Notation diagrams are useful for facilitating understanding of the scenarios in a standard manner that is easily understood both by business and technical professionals.

Business Register

Consortium Agreement

The Connecting Europe Facility (CEF) is a key EU funding instrument to promote growth, jobs and competitiveness through targeted infrastructure investment at European level.

Ethniko Kentro Erevnas Kai Technologikis Anaptyxis

Collaboration Framework (CF) is a set of commitments proposed by the EC ISA program to be followed by Public Authorities (or Government Agencies) when they are seeking to collaborate.

CHA could be considered as an umbrella document that is used for a group of projects where a group of Public Authorities (or Agencies) are involved and need to work together within the framework of collaborative projects.

Chief Information Officer is a job title commonly given to the most senior executive in an enterprise who works with information technology and computer systems, in order to support enterprise goals

The Core Assessment Vocabulary defines what an “Assessment” of “assets” is and how to perform the assessment based on “Criteria”.

The Core Business Vocabulary captures the fundamental characteristics of a legal entity, e.g. the legal name, the activity, address, legal identifier, company type, and its activities.

The Core Criterion and Core Evidence Vocabulary supports the exchange of information between organisations defining criteria and organisations responding to these criteria by means of evidences.

The Core Person Vocabulary captures the fundamental characteristics of a person, e.g. the name, the gender, the date of birth, etc.

The Core Public Organisation Vocabulary describes public organisations with links to public services, relevant legislation, policies and jurisdictional coverage.

The Core Public Service Application Profile captures the fundamental characteristics of a service offered by public administration and the associated life and business events.

The Core Standards and Specifications vocabulary is used for the information exchange related to standards and specifications amongst software solutions.

Core vocabularies are the fundamental characteristics of data entities in a context-neutral fashion. These vocabularies enable the semantic interoperability among PAs in the exchange of information, and data integration.

The Core Public Service Vocabulary (CPSV) can be considered an extensible, modular, content, syntax, and technology-neutral public services data model

Core Public Service Vocabulary Application Profile

Coordination Support Action

Customers Service Centres

Customer Service Centres represent a network of 78 unified centres that offer advice and services from multiple state bodies available to the public both physically and electronically

The Digital Administration Code establishes the neutrality of law with respect to technology and instead proposes a flexible solution, which should be linked to the results of an online public consultation.

Data Catalogue Vocabulary

Deloitte Consulting Srl

Directorate-General for Energy and Geology

National Agency for Public Management and eGovernment

Digital Competence Framework presents eight proficiency levels for competences in the areas “information and data literacy”, “communication and collaboration”, “digital content creation”, “safety”, and “problem solving”.

The Digisos project is a full-fledged service, consisted in the development of a single digital access point to social welfare services in Norway. The project aimed at facilitating procedures both for caseworkers and applicants/beneficiaries by eliminating paper trails and by providing a unified online interface across the country.

Data Management Plan

Description of Action

Description of Action

Digital Object Identifier

Danube University Krems

European Commission

Electronic identification

The European Interoperability Framework (EIF) is a set of recommendations that specify how administrations, businesses and citizens communicate with each other within the European Union and across Member State borders

European Interoperability Framework for Smart Cities and Communities

European Interoperability Reference Architecture (EIRA) is an architecture defining the most salient architectural building blocks (ABBs) needed to build interoperable e-Government systems.

European Legislation Identifier (ELI) offers a consistent and elaborated mechanism to identify, reference and reuse legal information on the web.

EIRA Library of Interoperability Specifications (ELIS) is a family of interoperability specifications that define the interoperability aspects of the Architecture Building Blocks (ABBs) contained in EIRA.

Enterprise agreement simplifies and provides flexibility to license management by consolidating the multiple subscriptions and renewal dates normally required to manage enterprise-wide software licenses down to a single agreement with unified terms and conditions.

Findability, Accessibility, Interoperability, Re-usability

Grant Agreement

Government as a Platform

Government as a Service

General Data Protection Regulation

Group Model Building is an engagement method which includes activities like role-playing, simulation, and modeling of policy choices and games.

Innovation Action

Portuguese interoperability platform

Information and communications technology (ICT) is an extensional term for information technology (IT) that stresses the role of unified communications and the integration of telecommunications (telephone lines and wireless signals) and computers, as well as necessary enterprise software, middleware, storage and audiovisual, that enable users to access, store, transmit, understand and manipulate information.

IMAPS Solution is an online questionnaire, designed as a self-assessment tool to assist public service owners to evaluate interoperability aspects of digital public service.

Internet of things (IoT) represents a connection of physical objects over the internet, making a network of defined objects that communicate. In practical terms, IoT is embodied in various forms -smartphones, sensors on smart devices, wearables, and software to communicate. IoT builds on top of that connection by creating automated processes that gather, analyse the data, and generate a response based on the analysis.

Integrated Public Governance is the model of integrated governance that has arisen in the 2000s as a four-dimensions model that brings together key governance components.

IPS Co-creation Conceptual Model considers new models that can be supported by emerging technologies but are also aligned with EU eGovernment values and priorities, and build on stakeholder engagement and co-creation. This task involves the training of inGov stakeholders i.e. public administrations, businesses, NGOs, and citizens in order to increase their capacity in co-creating and using the services developed by the project.

IPS holistic Framework is used to enable identifying and addressing all legal, cultural, and managerial challenges of initiatives related to integrated public service design and delivery

Interoperability solutions for public administrations, businesses, and citizens

Information Technology

Key Performers Indicators

The Norwegian Association of Local and Regional Authorities (KS) is the organisation for all local governments in Norway

Katholieke Universiteit Leuven

Amt der Niederösterreichischen Landesregierung

Malta Information Technology Agency

Machine Learning

A memorandum of understanding (MoU) is a type of agreement between two or more parties. It expresses a convergence of will between the parties, indicating an intended common line of action.

Member States

Directorate of Labour and Welfare (NAV) oversees and regulates the provision of social welfare services and payments in Norway.

Non-Disclosure Agreement

Non-Governmental Organisations

Natural Language Processing

Natural Language Understanding

New Public Governance Model

New Public Management Model

Open Access

Organisation for Economic Co-operation and Development

Open Research Data Pilot

Public Administrators

A PPP Agreement is a contractual document with the intention to govern the relationship between the public and private parties in a PPP transaction. The PPP Agreement states the rights and obligations of the parties, deals with the allocation of risk, and foresees mechanisms for dealing with change.

Public Service

Public values are the normative principles on which governments and policies should be based

Research Executive Agency

Research and Innovation Action

RIDE Technologies DOO

Strategic Alliance Agreement

Software as a Services

Standard Business Reporting is a nationwide solution for system-to-system submission of business reports in the Netherlands. It is used across a range of sectors and domains (tax, business registers, education).

A Service Level Agreement (SLA) is a document concluded between a service provider and a customer that identifies both the services required and the expected level of service. The purpose of an SLA is to provide the user of the service with the information necessary to understand and use the contracted services.

Small and medium-sized enterprises

Periferia Thessalias

UBITECH Limited

Unified Modelling Language

United Nations Development Programme

UniSystems Luxembourg Sàrl

Uni Systems Systimata Pliroforikis Monoprosopi Anonymi Emporiki Etairia

University of Macedonia

Work Package