Glossary

ABB

Building blocks include Big Data Test Infrastructure, Context Broker, eArchiving, eDelivery, eID, eInvoicing, eSignature and eTranslation

ADMS

Asset Description Metadata Schema (ADMS) is a specification used to describe interoperability solutions helping everyone to search and discover them.

AI

Artificial Intelligence

API

Application Programming Interface is a connection between computers or between computer programs. It is a type of software interface, offering a service to other pieces of software.

ASET

Since 2010, Portugal created an “Energy Social Fare” to lighten the burden for low income families in relation to energy. To extend the service to a larger number of potential beneficiaries, in 2016 the Directorate-General for Energy and Geology (DGEG) took the lead in establishing an Automated Social Energy Tariff (ASET). ASET was set up on the Portuguese interoperability platform (iAP) that favours cross-sectoral collaboration by granting exchange of data among public entities. DGEG developed an information system to process the records from private service suppliers and drew on iAP in assessing eligibility of citizens to reduced tariffs.

ASP

Application Service Provider (ASP) is a new cloud developed to employ as the back-office IT system. Using a common platform, also available for beneficiaries through a front-end portal, the ASP is employed in the delivery of online public services that are efficient for local authorities and ensures a seamless experience to users.

BJELOVAR

Grad Bjelovar

BPMN

Business Process Model and Notation diagrams are useful for facilitating understanding of the scenarios in a standard manner that is easily understood both by business and technical professionals.

BR

Business Register

CA

Consortium Agreement

CEF

The Connecting Europe Facility (CEF) is a key EU funding instrument to promote growth, jobs and competitiveness through targeted infrastructure investment at European level.

CERTH

Ethniko Kentro Erevnas Kai Technologikis Anaptyxis

CF

Collaboration Framework (CF) is a set of commitments proposed by the EC ISA program to be followed by Public Authorities (or Government Agencies) when they are seeking to collaborate.

CHA

CHA could be considered as an umbrella document that is used for a group of projects where a group of Public Authorities (or Agencies) are involved and need to work together within the framework of collaborative projects.

CIO

Chief Information Officer is a job title commonly given to the most senior executive in an enterprise who works with information technology and computer systems, in order to support enterprise goals

Core Assessment Vocabulary

The Core Assessment Vocabulary defines what an “Assessment” of “assets” is and how to perform the assessment based on “Criteria”.

Core Business Vocabulary

The Core Business Vocabulary captures the fundamental characteristics of a legal entity, e.g. the legal name, the activity, address, legal identifier, company type, and its activities.

Core Criterion and Core Evidence Vocabulary

The Core Criterion and Core Evidence Vocabulary supports the exchange of information between organisations defining criteria and organisations responding to these criteria by means of evidences.

Core Person Vocabulary

The Core Person Vocabulary captures the fundamental characteristics of a person, e.g. the name, the gender, the date of birth, etc.

Core Public Organisation Vocabulary

The Core Public Organisation Vocabulary describes public organisations with links to public services, relevant legislation, policies and jurisdictional coverage.

Core Public Service Application Profile

The Core Public Service Application Profile captures the fundamental characteristics of a service offered by public administration and the associated life and business events.

Core Standards and Specifications vocabulary

The Core Standards and Specifications vocabulary is used for the information exchange related to standards and specifications amongst software solutions.

Core Vocabularies

Core vocabularies are the fundamental characteristics of data entities in a context-neutral fashion. These vocabularies enable the semantic interoperability among PAs in the exchange of information, and data integration.

CPSV

The Core Public Service Vocabulary (CPSV) can be considered an extensible, modular, content, syntax, and technology-neutral public services data model

CPSV-AP

Core Public Service Vocabulary Application Profile

CSA

Coordination Support Action

CSC

Customers Service Centres

CSC

Customer Service Centres represent a network of 78 unified centres that offer advice and services from multiple state bodies available to the public both physically and electronically

DAC

The Digital Administration Code establishes the neutrality of law with respect to technology and instead proposes a flexible solution, which should be linked to the results of an online public consultation.

DCAT

Data Catalogue Vocabulary

Deloitte

Deloitte Consulting Srl

DGEG

Directorate-General for Energy and Geology

DIFI

National Agency for Public Management and eGovernment

DigComp

Digital Competence Framework presents eight proficiency levels for competences in the areas “information and data literacy”, “communication and collaboration”, “digital content creation”, “safety”, and “problem solving”.

Digisos

The Digisos project is a full-fledged service, consisted in the development of a single digital access point to social welfare services in Norway. The project aimed at facilitating procedures both for caseworkers and applicants/beneficiaries by eliminating paper trails and by providing a unified online interface across the country.

DMP

Data Management Plan

DoA

Description of Action

DoA

Description of Action

DOI

Digital Object Identifier

DUK

Danube University Krems

EC

European Commission

eID

Electronic identification

EIF

The European Interoperability Framework (EIF) is a set of recommendations that specify how administrations, businesses and citizens communicate with each other within the European Union and across Member State borders

EIF4SCC

European Interoperability Framework for Smart Cities and Communities

EIRA

European Interoperability Reference Architecture (EIRA) is an architecture defining the most salient architectural building blocks (ABBs) needed to build interoperable e-Government systems.

ELI

European Legislation Identifier (ELI) offers a consistent and elaborated mechanism to identify, reference and reuse legal information on the web.

ELIS

EIRA Library of Interoperability Specifications (ELIS) is a family of interoperability specifications that define the interoperability aspects of the Architecture Building Blocks (ABBs) contained in EIRA.

Enterprise Agreement

Enterprise agreement simplifies and provides flexibility to license management by consolidating the multiple subscriptions and renewal dates normally required to manage enterprise-wide software licenses down to a single agreement with unified terms and conditions.

F.A.I.R

Findability, Accessibility, Interoperability, Re-usability

GA

Grant Agreement

GaaP

Government as a Platform

GaaS

Government as a Service

GDPR

General Data Protection Regulation

GMB

Group Model Building is an engagement method which includes activities like role-playing, simulation, and modeling of policy choices and games.

IA

Innovation Action

iAP

Portuguese interoperability platform

ICTs

Information and communications technology (ICT) is an extensional term for information technology (IT) that stresses the role of unified communications and the integration of telecommunications (telephone lines and wireless signals) and computers, as well as necessary enterprise software, middleware, storage and audiovisual, that enable users to access, store, transmit, understand and manipulate information.

IMAPS Solution

IMAPS Solution is an online questionnaire, designed as a self-assessment tool to assist public service owners to evaluate interoperability aspects of digital public service.

IoT

Internet of things (IoT) represents a connection of physical objects over the internet, making a network of defined objects that communicate. In practical terms, IoT is embodied in various forms -smartphones, sensors on smart devices, wearables, and software to communicate. IoT builds on top of that connection by creating automated processes that gather, analyse the data, and generate a response based on the analysis.

IPG

Integrated Public Governance is the model of integrated governance that has arisen in the 2000s as a four-dimensions model that brings together key governance components.

IPS

Integrated Public Services refers to the result of bringing together government services to end-users so that they can access them in a single seamless experience based on their wants and needs

IPS-Co

IPS Co-creation Conceptual Model considers new models that can be supported by emerging technologies but are also aligned with EU eGovernment values and priorities, and build on stakeholder engagement and co-creation. This task involves the training of inGov stakeholders i.e. public administrations, businesses, NGOs, and citizens in order to increase their capacity in co-creating and using the services developed by the project.

IPS-HF

IPS holistic Framework is used to enable identifying and addressing all legal, cultural, and managerial challenges.

ISA

Interoperability solutions for public administrations, businesses, and citizens

IT

Information Technology

KPI

Key Performers Indicators

KS

The Norwegian Association of Local and Regional Authorities (KS) is the organisation for all local governments in Norway

KUL

Katholieke Universiteit Leuven

LAND NÖ

Amt der Niederösterreichischen Landesregierung

MITA

Malta Information Technology Agency

ML

Machine Learning

MoU

A memorandum of understanding (MoU) is a type of agreement between two or more parties. It expresses a convergence of will between the parties, indicating an intended common line of action.

MS

Member States

NAV

Directorate of Labour and Welfare (NAV) oversees and regulates the provision of social welfare services and payments in Norway.

NDA

Non-Disclosure Agreement

NGOs

Non-Governmental Organisations

NLP

Natural Language Processing

NLU

Natural Language Understanding

NPG

New Public Governance Model

NPM

New Public Management Model

OA

Open Access

OECD

Organisation for Economic Co-operation and Development

ORPD

Open Research Data Pilot

PAs

Public Administrators

PPP

A PPP Agreement is a contractual document with the intention to govern the relationship between the public and private parties in a PPP transaction. The PPP Agreement states the rights and obligations of the parties, deals with the allocation of risk, and foresees mechanisms for dealing with change.

PS

Public Service

PV

Public values are the normative principles on which governments and policies should be based

REA

Research Executive Agency

RIA

Research and Innovation Action

RIDE

RIDE Technologies DOO

SAA

Strategic Alliance Agreement

SaaS

Software as a Services

SBR

Standard Business Reporting is a nationwide solution for system-to-system submission of business reports in the Netherlands. It is used across a range of sectors and domains (tax, business registers, education).

SLA

A Service Level Agreement (SLA) is a document concluded between a service provider and a customer that identifies both the services required and the expected level of service. The purpose of an SLA is to provide the user of the service with the information necessary to understand and use the contracted services.

SME

Small and medium-sized enterprises

THESSALY

Periferia Thessalias

UBITECH

UBITECH Limited

UML

Unified Modelling Language

UNDP

United Nations Development Programme

UNI

UniSystems Luxembourg Sàrl

UNIS GR

Uni Systems Systimata Pliroforikis Monoprosopi Anonymi Emporiki Etairia

UoM

University of Macedonia

WP

Work Package