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Leveraging inGOV’s Holistic framework and EIRA to implement architectures for interoperable services by using co-creation

One of the main obstacles of designing and delivering user-centric applications, is the gap that exists between stakeholders and IT specialists; stakeholders may be unaware of existing technical solutions and frameworks that can offer new, or leverage existing, services, while, on the other hand, IT specialists may often make invalid assumptions concerning the needs and expectations of citizens.

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