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Overnight Stay Tax in Lower Austria: Co-Creation as a positive factor for digitalized processes

As part of the inGOV pilot project, stakeholders and users in Lower Austria are actively involved in the digitalization of the overnight stay tax (Section 12 of the Lower Austrian Tourism Act 2010). The overnight stay tax is a joint state tax, which is collected by the municipalities in their delegated sphere of action. Different solutions are being investigated with the goal to minimize manual steps in the levy, simplify processes and reduce errors through digitalization.

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